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Website Maintenance & Support:
Peace of Mind

A new website is like a new car: it requires ongoing care and attention to run safely and efficiently. Website Maintenance & Support is our commitment to providing the necessary technical care to keep your site secure, fast, and up-to-date long after launch. This includes regular software updates, security patches, and fixing unexpected technical bugs.

Proactive Protection

Security is an ongoing battle. We manage regular updates to your CMS, plugins, and server software to protect against known vulnerabilities. This proactive approach minimizes the risk of security breaches and keeps your platform running smoothly. Our job is to worry about the technical security so you can focus on your business.

Speed and Stability

Beyond security, we focus on ongoing performance optimization. Regular checks ensure loading times remain fast and that all functionalities are working correctly across different browsers. Our support service provides reliable, expert assistance to quickly resolve any technical issues, ensuring minimal downtime and a continuous, high-quality user experience for your clients.

Frequently Asked Questions About Website Maintenance

Why does my website need ongoing maintenance after launch?
A website is a dynamic digital asset that requires “Ongoing Technical Care” to remain secure and high-performing. Just like a vehicle, it needs regular check-ups, including software updates and security patches, to ensure continuous uptime and to prevent small technical glitches from becoming major business disruptions.

Security and Protection

How do you keep my website secure from new threats?
We provide proactive protection through regular security patching and software updates. We also manage regular backups and disaster recovery planning, ensuring that if an issue ever does arise, your data is safe and your site can be restored quickly, protecting your business’s reputation and search engine rankings.

Performance and Support

Does maintenance help with my website speed?
Yes. Over time, databases can become bloated and software can become outdated, slowing down your site. Our maintenance services include performance monitoring and optimization to ensure your site remains lightning-fast, which is a critical factor for both SEO and user experience.

What is included in your support packages?
Our comprehensive support includes regular backups, core and plugin updates, security monitoring, and quick bug fixes. We act as your dedicated technical partner, ensuring your website continues to function flawlessly so you can focus on running your business without worrying about technical downtime.

reach out we’re ready for you.

Phone

call 416.907.2976

Email

email info@blackDot.ca

Form

fill contact form

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